Q. How Many People can your Trailer hold?
Our 28’ Game Theater can hold up to 20 kids or 16 adults comfortably inside our climate controlled trailer. Additional 8 players on our two 55” outside TV screens.
Q. Is there an age limit to the gamers?
While people can start gaming at a very young age, we ask that our attendees be able to take direction from our Game Coordinators. We will do a party for 6 year olds as long as there are parents or older siblings helping inside the theater during the party, otherwise we recommend parties for kids 7 years old and up.
Q. How much space does your Game Truck require?
Our Game Theaters and truck requires approximately 50 feet of level space. However we must have additional space to easily pull in and out. This is usually the length of 7-8 cars. We DO NOT unhook our trailer at anytime to fit into a smaller space nor do we back into tough parking spots, drive through narrow gates or long driveways that could put the driver/truck at any risk. We usually fit nicely in front of most homes but it is always good to check with your neighbors to give us a little extra room. Although our drivers are skilled we prefer to pull straight into the allotted space, parallel parking a large trailer is just not realistic in most city blocks. If your street is narrow and/or we will not have the room to turn around please notify us beforehand.
Q. Where can your video Game Truck Theater be setup?
We are self contained so we can setup anywhere there is level parking; your home, public parks, businesses, pools, schools, sports fields, churches, community centers, etc.
Q. Is it required to tip the Game Coordinators?
While tipping is never required, it is always appreciated if you feel our Game Coordinators have done a great job for your party or event. Customers often ask, “How much of a tip should we give?” Most customers will tip between 10-15% of the total invoice.
Q. How much do events cost?
We believe you always get what you pay for and when it comes to your child’s party experience we have spared no expenses with our theaters. We provide you and your guests with the very best video game trucks in the business. When we started our company we wanted to be the premier mobile entertainment business on the market. Check out our gallery and you will see why! For the price, you always will receive much more including outside parent viewing monitors, special RGB lighting, glow in the dark undercarriage lights, outside lights, custom seat bench with seat rumblers and our limousine style first class experience with tall ceilings and the most comfortable seating.
Q. Is the booking fee (deposit) refundable?
A booking fee of US$100.00 is required for all party bookings to reserve your date and time. This amount is non refundable.
Q. Do we need to supervise the party?
While parents or others are always welcome to observe or participate in the gaming, it is normally not necessary; however we do ask that at least one adult/host be present to help supervise younger kids. Every Mobile Extreme Madness Video Game Truck Theater party or event includes one of our highly trained Game Masters who will run the event for you.
Q. Are food and beverages allowed inside the trailer?
Sorry, but due to our high quality theater and our commitment to the cleanest and most prestigious game truck in our industry we do not allow any food or beverages inside. This way we are not sending you an additional cleaning bill at the end of your party!
Q. What is your rain policy?
Since our game truck theaters are fully enclosed, insulated, and climate controlled environment, rain is never an issue and we will still show up for your party/event. Our outside televisions can only be used in conditions with light mist. Any rainy conditions over a light mist will harm our equipment.
Q. What games are available to play?
We carry a fairly comprehensive selection of the latest and most popular video games ranging from E to M in ratings. You are welcome to bring in any of your games from home if we do not have a particular game your child enjoys. Video games in general and especially with Mobile Game Extreme Madness, is meant to be a social gaming experience so most of our games are multi-player games.
Q. What is your rescheduling & cancellation policy?
14 or more days prior to an event, you can reschedule one (1) time at no additional cost (Subject to availability)
7-14 days prior to an event incurs a $35 rescheduling fee (Subject to availability)
Less than 7 days prior to an event incurs a $50 rescheduling fee (Subject to avaiability)
Cancellations (This does not include the non-refundable booking fee)
Cancellations made 15 or more days prior to an event will not incur any cancellation charge
Cancellations made 7-14 days prior to an event will incur a cancellation charge equal to 50% of your remaining balance
Cancellations made less than 7 days prior to an event will incur a non-refundable cancellation charge equal to the amount of the full event
Q. What areas do you cover?
Washington DC, Maryland and Virginia
Q. What if there is an issue with your generator?
Many parents wonder what would happen if our generator doesn’t start. On that rare occasion, our trailers are equipped with shore power capabilities and we can connect directly to an outlet in your garage that is not running other equipment or appliances with our 50 foot power cord. House power gives us the ability to run at least 4 TV’s, 2 Xbox’s and 2 Wii’s usually without any issues. Some parents actually prefer us to connect to the house so there is no generator noise for their neighbors. Either way we come prepared!
"We bring excitement on the go"